150 Hilltop Avenue HarlesdenLondon, NW10 8RYTel: 0203 188 7250
If you are on long term medication, please speak to your doctor or the receptionist about our repeat prescription service.
You may arrange for collection and delivery with a pharmacy for which we will be happy to retain the consent authorising the release.
Patients on long-term medication can order repeat prescriptions, in writing only, in the following ways:
Authorised requests for repeats must be submitted at least for 48 hours (2 Working Days) before needed.
Occasionally we may not be able to process your order. The receptionist will explain the reasons why when you call to collect the prescription.
Pharmacies and suppliers of medical appliances will not be able to order medicines on your behalf from 1st April 2019. Instead you will need to order your repeat prescription directly from your GP practice.
A repeat prescription allows you to get your regular medication without having to see your doctor each time.
Pharmacies and suppliers of medical appliances will not be able to order medicines on your behalf from 1st April 2019. Instead you will need to order your repeat prescription directly from your GP practice by.
If you already order repeat prescriptions directly from your GP surgery this change will not affect you.
Pharmacies that collect prescriptions from GP surgeries, and pharmacies that deliver medications and other items to you will continue to do so.
As your GP practice will not accept repeat requests from pharmacies or other suppliers you will need to order your repeat prescriptions from your GP practice when you have 7 to 10 days of medicines left. You should contact your community pharmacy to let them know you have ordered a prescription if you wish for them to collect this for you.
Remember your GP practice needs 2–3 working days to issue a prescription, so don’t leave it until the last minute. The community pharmacy requires an additional 48 hours to dispense your medicines.
To register for online services you will need to visit your GP practice and request a user login.
Under the old system some patients built up a stock of unused medicines. The NHS can reduce the cost of waste medicines through improving repeat prescribing systems. The money saved through reducing medicines waste will be used to fund prescribing of medicines to the population of Brent.
The new system is also safer as your GP can monitor your prescription more easily and discuss the prescription items that you continue to need at your regular review.
Who can I speak with to get help with this change?
In the first instance contact your GP surgery.
If you are still not satisfied please contact
Brent CCGs’ complaints team via 020 8966 1106 or email@example.com.
Please speak to their GP practice about your concerns.
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
These charges apply in England only. In Northern Ireland, Scotland and Wales prescriptions are free of charge.
If you will have to pay for four or more prescription items in three months, or more than 15 items in 12 months, you may find it cheaper to buy a PPC.
There is further information about prescription exemptions and fees on the NHS website
Please allow 48 hours, excluding weekends and Bank Holidays, for your request to be processed. Any problems please telephone the surgery.
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