Welcome to Hilltop Medical Practice Online
Mission Statement
To provide holistic, patient centred, evidence based clinical care that is responsive and respectful of patients’ values.
The doctors and staff at the Hilltop Medical Practice in Harlesden are proud to offer the highest standard of patient-centred healthcare. We run many clinics for the management of chronic diseases such as asthma and diabetes and offer a wide variety of other medical services including antenatal and postnatal care, minor surgery, childhood vaccinations and well-person check-ups.
In addition to everything you need to know about the practice you will also find a wealth of health-related information in the menu on the right hand side. Please have a look around and do send us some feedback if you like.
We’re pleased to announce that we will be launching a new online consultation tool called PATCHS at our GP practice on Friday, 22 July 2022.
We have selected PATCHS to take the place of our current online consultation service to improve the experience for our patients.
The new online consultation service offers a secure, simple and flexible way for patients and carers to contact their GP practice. It will not replace face to face appointments, it is in addition to routine contact with your practice.
This should not be used for emergencies. For medical advice you can call 111 or for a medical emergency call 999.
By registering you will have easy access to a range of services from your computer or smartphone, including:
- reporting symptoms to your GP
- booking virtual appointments
- accessing health advice
You can register now but the service will not go live until Friday, 22 July 2022.
Please register with PATCHS at https://patchs.ai/practice/hilltopmedicalpractice
All you will need to do is provide an email address and set up a password.
Please continue to use the existing eConsult service until the end of Wednesday, 20 July 2022.
There will be no remote consultation service on Thursday, 21 July 2022 while the services are transitioning over. Please contact your practice directly during opening hours or NHS111 if any medical assistance is required.
More information on PATCHS can be found at https://www.patchs.ai/patchs_for_patients
Many thanks for your patience during this transition.
Disabled Access
The Practice building is purpose built and has full disabled access. It also has a lift and access to disabled toilets.
Registration
Thinking of registering with us? Please click on the link below to check our boundary lines and whether you live within our catchment area.
https://www.primarycare.nhs.uk/publicfn/catchment.aspx?oc=E84637&h=600&w=800&if=0
Additional GP Access Hubs
We are pleased to announce additional access to GP and nurse appointments to suit our patients.
When the GP Practice is fully booked, we may arrange for an appointment with the Harness PCN GP Access Hub, that also provides care for our patients.
Appointments at the GP Hub are available during the weekday evenings, weekends and also bank holidays.
- Monday to Friday from 6.30pm to 8pm
- Saturday & Sunday from 8am to 8pm
Please ask the GP receptionist to book an appointment at the Harness PCN GP Access Hub, or alternatively please call NHS 111 who can also arrange an appointment.
The Harness PCN GP Access Hub is located at the Park Royal Medical Practice, Central Middlesex Hospital, Acton Lane, London NW10 7NS
For further information on Brent GP Access Hub services, please click here
Feb 2022
We have been working in collaboration with our Primary Care Network (Harness), to improve access to patients during evenings and weekends in addition to the extra appointments mentioned above. We are offering the following services:
- Winter Pressure Access Hub (Additional appointments on Saturdays)
- Continued COVID-19 Vaccination (First, Second and Booster Vaccinations)
- Wound care clinic Monday to Saturday (caring for wounds and carrying out dressing changes)
Our Saturday Winter Pressure Access Hub operating from Park Royal Medical Practice (Central Middlesex Hospital) and Wembley Centre for Health and Care will include GP, Nurse and Clinical Pharmacist appointments.
Please contact your GP practice to book an appointment.
Alternatively, patients can self-refer by visiting our website;
https://myharness.org/saturday-winter-pressure-access-hub/
OR
you can send us an email us on
nhsnwlccg.harnesspcn@nhs.net to request a booking.
Please visit us on social media for further information;
@harnesspcn on Instagram
@HarnessUK on Twitter
EASTER Pharmacy Opening Hours 2022
Easter Pharmacy Opening Hours
NHS DATA OPT OUT
Please click on link below for more information
National data opt-out - NHS Digital
For ease:
Please complete and sign the attached form and return back to the practice to confirm your Type 1 (GP) Data Opt out.
https://medconfidential.org/wp-content/uploads/2021/05/Type_1_opt-out_letter.pdf
To confirm your Non-GP Data Type 2 ( eg hospital, clinic) Opt Out, please click on the link below directly.
https://www.nhs.uk/your-nhs-data-matters/manage-your-choice/
May 2021
Covid infections have risen sharply in London and this has led to increased demand for hospital care.
Please be aware the NHS 111 service is currently under extreme pressure in our area. GP surgeries are open as normal, except on weekends and bank holidays. We offer a combination of telephone, video, online and face to face appointments.
If you have COVID symptoms, please go to www.111.nhs.uk or call 111. In a medical emergency, you should dial 999 as usual.
If you need non-covid medical help this weekend between 8am and 8pm, please call the extended hours GP service at: Central Middlesex Hub, Park Royal Medical Practice on 0203 146 2044
If you are calling outside these times, please call the out of hours number on 0208 969 0808
For an appointment at this practice, please call back on Monday.
Thank you for supporting the NHS.
*** UPDATE ON THE COVID-19 VACCINE PROGRAMME IN BRENT ***
*** FRIDAY DECEMBER 11TH 2020 ***
* The COVID-19 vaccine programme is commencing this week.
* Clinics will be held at two locations:
Park Royal Medical Practice, Health & Well-Being Hub Primary Care Centre, Central Middlesex Hospital, Acton Lane, London NW10 7NS
and
Wembley Centre for Health and Care, 116 Chaplin Rd, Wembley HA0 4UZ.
* You will be contacted by your GP practice to book into a clinic. Please do not phone your GP practice or the health centres above.
* Patients will be contacted to be booked in to the clinics in order of their JCVI (Joint Committee on Vaccination and Immunisation) category as follows:
1. Older adults’ resident in a care home and care home workers
2. All those 80 years of age and over and health and social care workers
3. All those 75 years of age and over
4. All those 70 years of age and over
5. All those 65 years of age and over
6. High-risk adults under 65 years of age
7. Moderate-risk adults under 65 years of age
8. All those 60 years of age and over
9. All those 55 years of age and over
10. All those 50 years of age and over
11. Rest of the population (priority to be determined)
* We will continue to update this website with all of the latest information as it arrives.
Thank you for your support during this programme. It is greatly appreciated.
Covid vaccination_ what to expect guide
Covid Vaccination for Healthcare Staff
Covid Vaccination for pregnant women guideCovid Vaccination for social care staff guide
Vaccination Certification
From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of any approved vaccine. Vaccine status will be available from:
the NHS App which you can download from app stores
It may take more than a week for your identity to be checked and verified so you can use this service.
If you cannot access this online service, and you have had 2 vaccines, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel abroad in the near future and have had your second dose more than 5 working days ago. It may take 7 working days for the letter to arrive.
This practice is not able to provide you with a letter that shows your COVID-19 vaccination status.
When you're planning your travel, check the latest information on demonstrating your COVID-19 status when travelling abroad on the gov.uk website. Make sure there is time to get proof of your vaccination status before you leave.
CORONAVIRUS ALERT
Coronavirus Poster 27/2/20
For up to date information please click on link below
https://www.gov.uk/guidance/coronavirus-covid-19-information-for-the-public
DUE TO ESCALATION IN NUMBER OF CASES OF COVID-19 IN THE UK, WE HAVE DECIDED TO IMPLEMENT EMERGENCY MEASURES AT THE SURGERY TO PREVENT TRANSMISSION OF THE INFECTION TO BOTH PATIENTS AND STAFF.
WE WILL REVERT TO A FULL TELEPHONE TRIAGE SERVICE AND WILL ASSESS PATIENTS OVER THE PHONE. AFTER RISK ASSESSMENT AND IF DEEMED CLINICALLY NECESSARY, PATIENTS WILL BE SEEN IN THE PRACTICE.
Changes to NHS Services in NWL - please click on link below
March 20
Patient Information- click on links below
Tips on managing coronavirus at home
When should I worry about my child?
To access medical certificates , please click on link below
Coronavirus Medical Certification information/ letter
Hilltop Medical Practice is planning to merge with The Stonebridge Practice. We are keen to hear your views and address any questions that you may have. You can complete a comments form or speak to any member of staff. Alternatively you can follow the contact page on the Practice website and submit your comments or suggestions using the form.
You can also email us directly on BRECCG.HilltopMedicalPractice@nhs.net
Open afternoon 15th April 2pm to 5pm where you come ask Dr NGC any specific questions you have regarding this proposal.
Open morning 17th April 10am to 1pm where you can come ask Dr NGC any specific questions you have regarding this proposal.
New Blood Test (phlebotomy) appointment availability
We are pleased to announce that blood tests can now be booked on Saturday mornings. PLease call reception to arrange a convenient time.
These appointments must be booked in advance.
Address: Park Royal Practice, Central Middlesex Hospital, Acton Lane, Park Royal, London, NW10 7NS.
Patient Experience
We are pleased to announce the results of both the IPSO Mori 2017 Patient Survey. Our thanks to those of you who took time to give us feedback.
96% of patients say that they had confidence and trust in the healthcare professional they saw or spoke to during their last general practice appointment.
To see the surveys please click below;
GP Survey 2019
Ipsi Mori Patient Survey 2018
Hilltop Patient Survey 2017
Ipsi Mori Patient Survey 2016
Baseline Survey 2015
Care Quality Commission
We had our emergency support framework review on 19th June 2020.
Summary CQC Report 2020
We had our previous annual telephone inspection in January 2020.
We are proud to present their findings which found us continuing to attain a GOOD standard in ALL PARAMETERS.
We were assessed for safety, effectiveness, caring, responsiveness and leadership for
- Older people
- People with long term conditions
- Families, children and young people
- Working age people and recently retired
- people in vulnerable circumstances
- people experiencing poor mental health
Please click on the link below for full details. The full document can be found on the CQC tab to the right of this page.
Summary of CQC Annual Review Jan 20
Previous report
CQC summary report
Christmas Holiday 2019 and New Year Pharmacy Opening Hours
Christmas Bank Holiday Pharmacy Opening Hours
How Can I Access Care ?
Online access
The Practice is pleased to announce the introduction of Patient Access.
Patient Access includes a number of features, including:
- Checking, booking and cancelling appointments.
- Checking your medication and ordering repeat medication.
- Updating your contact information, including mobile phone number and email address.
- Accessing your Medical History, list of allergies, medications and investigations
All from your home computer, tablet or smartphone.
If you would like to use this service, please enquire at reception.
Other Services
Telephone Advice:
NHS 111
Need urgent but non-emergency help when the GP practice is closed?
If you have an urgent medical problem which cannot wait until the surgery re-opens please call the NHS 111 service by dialling 111.
NHS 111 is free to call from both landlines and mobiles.
When you call the NHS 111 Service you will be asked some questions about your symptoms so that you can be directed to the local service that can help you best.
If, for any reason, you are unable to access NHS 111 by dialling 111, please call 0203 402 1111 instead. Calls to this number are charged at your network's standard rates.
You can obtain more information about NHS 111 by visiting www.nhs.uk/111
You can share your experiences of using NHS 111 by visiting www.patientopinion.org.uk
Face to Face Advice :
Hilltop Medical Practice works with local Practices to provide face to face care for all our patients 24 hours a day, EVERY DAY! You may not be able to see YOUR chosen doctor but you will not be sent away.
GP Access Hub
GP Access Hubs
GP Access Hubs have appointments everyday (8am to 8pm)and in the weekends (timings under review) for those who can not come during the day due to other commitments. Appointments can be made by our receptionists at a time that suits you. These Hub appointments may be sited at Central Middlesex Hospital, Willesden Centre for Health and Care or Wembley Centre for Health and Care depending on the day of the Appointment. Our receptionist will ask for your consent for the Doctor at the Hub to see your medical records.
See our short link below for more information
https://vimeo.com/dfptv/review/224471780/551ad0de89
A&E services are changing at Central Middlesex Hospital and Hammersmith Hospital
On Wednesday 10 September 2014, the A&E departments at Central Middlesex Hospital and the Hammersmith Hospital will close.
Urgent Care Centres at both sites will continue to treat patients with minor illnesses and injuries that are urgent but not life-threatening 24 hours a day, seven days a week.
Adults and children can use the Urgent Care Centre for:
- Sprains and strains
- Minor burns
- Cuts
- Minor infections
- X-rays
Urgent Care Centres (UCCs) are run by experienced GPs and nurses with skills in urgent care. UCCs are for patients who cannot wait for a GP appointment, but do not need the emergency treatment provided by an A&E. You do not need an appointment to be seen at a UCC.
In an emergency, call 999.
Call NHS 111 if you need urgent medical help or advice, but it’s not a life-threatening situation.
More information on the changes is available at www.nwlondonemergencycare.nhs.uk
Brent CCG is currently running a campaign to raise awareness of other local services available to patients.
Click on the links below for more information
Brent Care Navigators
Brent Health APP
Description
NHS Brent Health App is your one stop guide to a range of local health and wellbeing services, at the touch of a button.
Key features include:
• Book a GP appointment via the app • Order repeat prescriptions via the app • NHS symptoms checker • Find local NHS services in Brent close to your home • Links to self-care information • News & information about your local NHS
Why not give it a try?
The Brent Health App is available for download today from Google Play and IPhone App store.
Patient Participation Group
Hilltop Medical Practice would like to invite you to join our patient participation group. We meet regularly to discuss both issues within the Practice and within the NHS as a whole. If you are interested in joining this group, please contact the surgery on the above telephone number. For more information about the meetings so far please click on the "patient participation group" link on the right.
Patient Participation Forum April 2019
NHS Health Check
Patients aged between 40 year old and 74 years old and who do not have any chronic disease are eligible for a free health check. For further information please speck to reception.
MMR Booster vaccination available for 6 - 36 years old
If you or your child are unsure of whether you have had the MMR booster please contact reception.
Chlamydia Screening
We offer free chlamydia screening (testing) to all men and women aged between 16 - 24.
Most people don't know they have chlamydia and that it can cause pain and infertility if left untreated. 1 in 10 people have chlamydia - but not all have symptoms. Chlamydia testing does not require booked appointments, examinations or blood tests- just a simple urine test. Please enquire at reception
For more information see link: http://sexualhealthbrent.org.uk/
Change 4 Life
Want to Change your lifestyle, Improve you health and perhaps make lifestyle changes for the better? Click on the blue man.
Carers
DO YOU LOOK AFTER SOMEONE WHO IS ILL, FRAIL, DISABLED OR MENTALLY ILL?
Do you look after someone who is ill, frail, disabled or mentally ill? If so, you are a carer. We are interested in identifying carers, especially those people who may be caring without help or support. We know that carers are often “hidden” looking after a family member or helping a friend or neighbour with day to day tasks and may not see themselves as a carer.
We feel that caring for someone is an important and valuable role in the community, which is often a 24-hour job that can be very demanding and isolating for the carer. We further believe carers should receive appropriate support by way of access to accurate information on a range of topics such as entitlement to benefits and respite care and not least, a listening ear when things get too much.
Please check the Carers Tab on the right for more information and upcoming events.
Abdominal Aortic Aneurysm Screening
Are you male and over 65?
Click on the link below to read more about free AAA screening available in your area.
http://www.nhs.uk/conditions/repairofabdominalaneurysm/pages/introduction.aspx
https://assets.publishing.service.gov.uk/government/uploads/system/uploads/attachment_data/file/704426/AAA01_web_version.pdf
Bowel Screening
Click on the link below for more information about symptoms and screening in your area.
Bowel Cancer symptoms
Bowel Screening
https://www.stmarksbowelscreen.co.uk/
Named GP for patients aged 75 and Over
From April 2014, all patients over 75 will have a named GP who will have overall responsibility for the care and support that our surgery provides to them. They will also work with other relevant health and care professionals, who are involved in their care, to ensure that the care package meets their individual needs.
Public Events
Do you want to have a say in how Brent Spends its Healthcare budget?
Please see the link below for Public Events.
BEES Newsletter
Our Health Partners Forum takes place on Wednesday 31 January 2018
Come along to the Health Partners Forum on Wednesday 31 January where we will discuss Urgent & Emergency Care services in Brent and give an update on mental health services from the October meeting. We will also talk about long term conditions (LTCs) such as respiratory conditions and diabetes, end of life care, older people, children & young people and discharge from acute services.
The Health Partners Forum is a public event which brings patients together with representatives from the NHS, the local authority and voluntary sector.
At the forum, patients are given a chance to hear about important health and social care issues happening in the borough. It also provides an opportunity for patients to share their thoughts and experiences on health and social care in Brent.
Venue: Sudbury Primary School, Watford Road, Wembley, HA0 3EY
Time: 6pm - 8pm (registration opens at 5.15pm). Refreshments will be provided.
Register: To register please contact sian.avery@communitybarnet.org.uk or call 020 8364 8400 or book online http://bit.ly/HPF31Jan
Carers Rights Open Day 20.11.2015
Inflammatory Bowel Disease Open Day November 2015
Brent Drop in centre
Health Partners Forum 7.1.015
Sickle Cell Service 2015 ( redesign of sickle cell services in Brent )
Health Partners Forum 22.07.2015
Public Events Leaflets
June 2014 Public Event ; Brent Health Partners Meting June 2014
Brent Connect Forum ( to share your views with Brent Council)
(Site updated 21/07/2022)