To see a doctor
You have the right to see any doctor of your choice within the Practice as long as an appointment is available.
Appointments may be booked in several ways:
Online
Patients can book appointments using online services.
By Phone
Patients can book an appointment by calling reception on 0203 188 7250
In Person
Patients can visit the surgery and book an appointment with the receptionist.
Non-urgent advice: Cancel an Appointment
Do you feel frustrated when you cannot get an appointment?
Every year wasted appointments cost NHS £162 million. This can cause serious delays in treatment for other patients. On average approximately 150 patients each month Did Not Attend (DNA) their appointment. This means the patient did not turn up for the appointment and did not contact the surgery in advance to cancel or change the appointment. This currently results in approximately 40 hours of wasted clinical time each month.
Harness Care Additional Access
When the GP Practice is fully booked, we may arrange for an appointment with the Harness Primary Care Network GP Access Hub that also provides care for our patients. Appointments at the GP Hub are available during weekday evenings, weekends and bank holidays.
Monday to Saturday from 9am to 8pm
Please ask the GP receptionist to book an appointment for you or call NHS 111 and they can also arrange an appointment at the hub.
The Harness Hub is located within Park Royal Medical Practice, Central Middlesex Hospital, Acton Lane, London, NW10 7NS.
Appointments are available in the evening and at weekends – please call the practice to be booked or call 0208 194 7355 to book an out of hours’ appointment with one of our local linked practices.
Alternatively, please visit 111 online or call 111 to be directed to the help you need.
The evening and weekend appointments may take place by phone, video, or face-to-face depending on clinical need.
Home Visits
We are able to provide more comprehensive care at the Surgery.
We offer home visits for our patients over 75 and those that are housebound.
If you do require a home visit, please make the request by 10.00am.
A doctor will discuss the problem with you before deciding if a home visit is necessary.